The business of aging is personal, and no one understands this more than our founder Julie Kollada and the rest of our executive team. More than 100 years of combined, diverse experience set our leaders apart in a crowded marketplace.

Julie P. Kollada, CDP

Founder & President

Prior to the founding of Open Arms Solutions, Julie established an impressive track record as a successful entrepreneur and respected business owner. For 18 years, she cultivated and prospered with an emphasis on quality service and building professional relationships. Ultimately, however, it was the experience with her own mother Jeanne a few years back that set her on a passionate course that led to the creation of Open Arms. Jeanne, a bright and vibrant woman, was given a diagnosis of Vascular Dementia and Alzheimer’s Disease that left her completely dependent. Without warning, Julie and her family were left to figure things out – where was her mother to live? Who was to care for her? How would long-term care insurance, Medicare, or Medicaid figure into the financial picture? And who was there to help Julie untangle the vast web of questions? An intense education in and introduction to the warm and caring world of healthcare heroes followed. Home care, assisted care, skilled nursing, hospice, attorneys, physicians, nurses, and therapists – the list goes on. Julie has made the long-term commitment to giving back, guiding families through the toughest of times, and helping seniors and the infirm regain, maintain and preserve their quality of life with help from Open Arms Solutions.

Arlene Schiff, RN, BSN

Director of Senior Living Operations

Arlene is a dedicated healthcare professional who has combined her business acumen and clinical nursing experience to help launch Open Arms Home Nursing Services and serves as Supervising Nurse Manager. Arlene was instrumental in developing Embrace by Open Arms Memory Care and Welcome Home with Open Arms Transitional Care. Prior to joining Open Arms Solutions, Arlene served as Director of Resident Services at a Brookdale Senior Living where she launched their home care program. Subsequently, Arlene was the Administrator for twelve communities securing Home Nursing Licenses and managing the Home Nursing and Home Services programs. Her prior experiences include owner and president of a national healthcare recruiting firm, medical equipment sales and an SICU nurse.

Samantha Schuller

Director of In-Home Operations

Samantha comes to Open Arms from Educational Technology, spending the past five years running the Operations of a technology integration and consulting firm specializing in Security and Wireless Networking solutions for public education. Samantha draws a personal connection to what Open Arms does, as round the clock in-home caregivers supported her grandmother in her wishes to stay in her home as she aged. She brings her passion for maintaining dignity and peace of mind for our clients and families, focusing on supporting our team of Care Coordinators, Recruiters, and Caregivers to provide the best possible service to our clients.

Julien Madi

Operations Manager

Julien enters the healthcare industry following eight years in retail entrepreneurship. After completing his MBA in France, spending a few years in technology at Microsoft and finance at AGF Trust, and owning his own small retail business in the Caribbean, he was excited to apply his passion for operations and growing businesses to the healthcare industry. From Europe, to Canada, to the USA, Julien has always enjoyed adapting to new challenges, but he was on the hunt for a workplace where he felt both the services and the people could make a bigger difference in the world. He is thrilled to have the opportunity to support the nourishing and talented team at Open Arms where he can make a difference in the lives of those in need of care providers.

Lynn Green

Director of Recruiting & Training

Lynn comes to Open Arms Solutions as the Director of Recruiting & Training with 30 years of experience in Human Resources and Talent Acquisition. She has in-depth experience in designing, implementing, managing and improving processes associated with Talent Acquisition, University Relations and Human Resources. Lynn was previously the Director of Human Resources for Autism Home Support Services, a provider of therapy to children with Autism Spectrum Disorders. In addition, Lynn spent 18 years in Human Resources working at W. W. Grainger, Inc a Fortune 500 organization headquartered in Lake Forest, IL which provides maintenance, repair and operating supplies and other related products and services to more than 3.2 million businesses and institutions worldwide.

Craig Reiff


With over 30 years of experience in healthcare, including medical device development and manufacturing, post acute provider services for seniors, physician services and Medicare and Medicaid managed care insurance companies, Craig is a principal in Post Acute Network Solutions. Craig was previously CEO of Home Physicians, a Chicago-based healthcare service business that provides home-based primary care and podiatry physician services for over 15,000 Medicare patients in Chicago and Baltimore. In addition Craig has held sales, marketing, management and leadership positions with American Hospital Supply Corporation, Baxter Healthcare, Allegiance Healthcare and Cardinal Health. His knowledge of the post-acute continuum of care, provider relations and in-home care helps guide Open Arms Solutions business development and operational initiatives.

David Doubek


Dave Doubek is president of Doubek Medical Supply and Pharmacy, a third-generation owned and operated pharmacy and medical supply company that has had the privilege of serving the Chicago area for over 60 years. In addition Dave is a principal in Medication Management Partners, which provides innovative and highly specialized pharmacy services, packaging and support for residents who live in assisted living, supportive living, CILA, memory care and group homes. A successful healthcare entrepreneur, passionate advocate for customer service and an industry innovator, Dave brings a wealth of relevant experience to Open Arms Solutions.