About our home care team in Northbrook and the Chicago metro area
Meet the amazing team of people behind your care!
home health aid in cook county
Who We Are
Open Arms Solutions is a local Chicago senior care company, and we are proud of the quality of our relationships with our clients and with each other. Meet the faces behind the company and what they love about creating meaningful senior care experiences.
Our Northbrook Home Health Aid
Julie Kollada
Founder & CEO
Prior to the founding of Open Arms Solutions, Julie established an impressive track record as a successful entrepreneur and respected business owner. For 18 years, she cultivated and prospered with an emphasis on quality service and building professional relationships. Ultimately, it was the experience with her own mother Jeanne a few years back that set her on a passionate course that led to the creation of Open Arms. Jeanne, a bright and vibrant woman, was given a diagnosis of Vascular Dementia and Alzheimer’s Disease that left her completely dependent. Without warning, Julie and her family were left to figure things out – where was her mother to live? Who was to care for her? How would long-term care insurance, Medicare, or Medicaid figure into the financial picture? And who was there to help Julie untangle the vast web of questions? An intense education and introduction to the warm and caring world of healthcare heroes followed. Home care, assisted care, skilled nursing, hospice, attorneys, physicians, nurses, and therapists – the list goes on. Julie has made the long-term commitment to giving back, guiding families through the toughest of times, and helping seniors and the infirm regain, maintain, and preserve their quality of life with help from Open Arms Solutions.
Craig Reiff
Partner
With over 30 years of experience in healthcare, including medical device development and manufacturing, post acute provider services for seniors, physician services and Medicare and Medicaid managed care insurance companies, Craig is a principal in Post Acute Network Solutions. Craig was previously CEO of Home Physicians, a Chicago-based healthcare service business that provides home-based primary care and podiatry physician services for over 15,000 Medicare patients in Chicago and Baltimore. In addition Craig has held sales, marketing, management and leadership positions with American Hospital Supply Corporation, Baxter Healthcare, Allegiance Healthcare and Cardinal Health. His knowledge of the post-acute continuum of care, provider relations and in-home care helps guide Open Arms Solutions business development and operational initiatives.
Rachel Harris BSN, RN
Director of Operations
Rachel joined the Open Arms Team as a Nurse Manager in 2017 and was promoted to Director of Operations in January 2022. While Rachel was completing her Bachelor’s degree in Science of Nursing at the University of Michigan, she worked in the sports industry, helping guide student athletes and families through the recruiting process. Through these experiences, she has developed an empathetic approach that allows her to guide and comfort families through the difficult and sometimes unknown waters ahead. Since then, she has come back to the healthcare field with an excitement and compassion for helping others. She is a team player and her positive attitude helps to connect and bring joy to both our clients and families.
Amanda Puls BSN, RN
Senior Living COmmunity Nurse Manager
Amanda’s passion lies in helping seniors with the journey of aging and navigating the physical & emotional health of the family system. She is also passionate about her two boys, spending time with them as they grow up.
Our Northbrook & Chicago metro home care
Michelle Rubio, MSW, LSW
Senior Care Advisor
at our Northbrook and Chicago In-Home Care Agency
Danielle Berger
Senior Recruiter
Julianne Hirsekorn
Senior Recruiter
Alicia Szczapa
HR Compliance and Training Specialist
Our Chicago and Cook County
Niki Williams
Finance Coordinator
Sakethia Redmond
Finance Coordinator
Our Operations & Care
Shari Capaldi
Senior Operations Manager
Heather Reed
Office Manager
Kristin Reichert
Senior Scheduling & On-Call Manager
Rachel Shammo
Care Coordination Team Lead
Taylor Burnham
Scheduling Team Lead
Angelina McMahon
Senior Living Care Coordinator
Toya Sprott
Senior Living Care Coordinator
Veronica Moore
Training Specialist
Malissa Jarosz
Senior Living Care Coordinator
Alexia Lang
Senior Scheduling Coordinator
Elfrida Gjoshi
Senior Scheduling Coordinator
Kseniya Levinstein, RN BSN
Client Support and Compliance Nurse
Jazmin Bingham
On-Call Coordinator
Jackie Arreola
On-Call Coordinator
Megan Duprey
Senior Care Coordinator
Britta Woods
Community Manager
Reviews about our Compassionate Home Care in Chicago and Northbrook
Don’t take our word for it—see why families across Chicago trust Open Arms Solutions with their loved ones’ care
Chicago home care benefits
Why Choose Open Arms Solutions?
Here are a few of the ways our commitment to exceptional care is reflected in every aspect of our service.
Proudly Serving Chicago for 15+ Years
Highly Acclaimed Award-Winning Care
Home Care Pulse Trusted Provider
Highly Vetted Expert Caregivers
Low Hospitalization Readmission Rate
Transition Safely to Home
Thousands of Satisfied Families Cared For
Dementia & Chronic Disease Experts
Flexible Scheduling for Day or Night Care
Licensed and Insured For Your Protection
Services Provided In-Home or In a Facility
Care That Nourishes Mind, Body, and Soul
Get started with home care in the Chicago metro area
Your peace of mind is just one call away. We make it easy with 3 simple steps.
1. Call Our Office
Speak with our team to discuss your loved one’s unique needs.
2. Schedule a Home Care Consult
We’ll assess your situation, and create a personalized care plan.
3. Get Matched to a Caregiver
We'll match you with a compatible, skilled caregiver to start your journey.
Let Open Arms Solutions transform the later years of life into the golden years of life
Have peace of mind knowing your loved one is safe, happy, and well-cared for at home.
Enjoy quality time with your loved one, free from the strain of caregiving responsibilities.
Watch your loved one thrive, maintaining their independence and dignity in their own home.
Schedule a Callback
Visit Our Office
Our Service Areas
Cook county, Lake county, DuPage county, Arlington Heights, Bannockburn, Buffalo Grove, Deerfield, Des Plaines, Evanston, Fort Sheridan, Gages Lake, Glencoe, Glenview, Golf, Grayslake, Gurnee, Highland Park, Highwood, Indian Creek, Kenilworth, Lake Bluff, Lake Forest, Libertyville, Lincolnshire, Lincolnwood, Mettawa, Morton Grove, Mount Prospect, Mundelein (border), Niles, North Chicago, Northbrook, Northfield, Park City, Park Ridge, Prospect Heights, Riverwoods, Rolling Meadows, Rosemont (border), Skokie, Techny, Vernon Hills, Waukegan, Wheeling, Wildwood (border), Wilmette, Winnetka, Chicago Metro