Care is personal. So is our team.

Meet the leaders behind your care — and the team here to answer your questions.

home care in chicago and the suburbs

Who We Are

Open Arms Solutions is a Chicago area senior care company. We’re proud of the relationships we build with families — and with each other. Meet the team behind your care, and connect with the right person when you have questions.

Our Chicago Area Home Care Leadership Team

Guiding care standards and operations.

Julie Kollada

Julie Kollada

Founder & Partner

Julie has made the long-term commitment to giving back, guiding families through the toughest of times, and helping seniors and the infirm regain, maintain, and preserve their quality of life with help from Open Arms Solutions.

Meet Julie

Prior to the founding of Open Arms Solutions, Julie established an impressive track record as a successful entrepreneur and respected business owner. For 18 years, she cultivated and prospered with an emphasis on quality service and building professional relationships.

Ultimately, it was the experience with her own mother Jeanne a few years back that set her on a passionate course that led to the creation of Open Arms. Jeanne, a bright and vibrant woman, was given a diagnosis of Vascular Dementia and Alzheimer’s Disease that left her completely dependent. Without warning, Julie and her family were left to figure things out – where was her mother to live? Who was to care for her? How would long-term care insurance, Medicare, or Medicaid figure into the financial picture? And who was there to help Julie untangle the vast web of questions? An intense education and introduction to the warm and caring world of healthcare heroes followed. Home care, assisted care, skilled nursing, hospice, attorneys, physicians, nurses, and therapists – the list goes on.

Julie has made the long-term commitment to giving back, guiding families through the toughest of times, and helping seniors and the infirm regain, maintain, and preserve their quality of life with help from Open Arms Solutions.

Mike Robinson

Mike Robinson

Partner, Chief Operating Officer

Senior care is personal to Mike. As Partner and COO at Open Arms Solutions, he oversee operations, technology, partnerships and administration. Mike works closely with partners and the leadership team to ensure delivery of the kind of personalized, relationship-centered care he would want for his own grandparents.

Meet Mike
Senior care is deeply personal to Mike. His maternal grandparents, now in their 80s and 90s, lived independently for many years with support from his mother and their extended family. Even with a large, devoted family, they eventually struggled to provide all the attention and help his grandparents truly deserved.
A few years ago, before he joined Open Arms Solutions, the family decided to bring professional caregivers into their home. The impact was immediate. Mike’s grandparents told him they no longer felt like a burden; instead, they felt more independent, supported, and proud. Their caregivers quickly became trusted companions, and the entire family felt real relief and gratitude.
That experience showed him how powerful compassionate home care can be. It inspired him.
As Partner and COO at Open Arms Solutions, Mike oversees operations, technology, partnerships and administration. He work closely with partners and the leadership team to ensure delivery of the kind of personalized, relationship-centered care he would want for his own grandparents.
Maureen Theodore

Maureen Theodore

Executive Director

Maureen brings nearly a decade of leadership experience in home care services and understands just how meaningful home care services are for families.

Meet Maureen

Maureen brings nearly a decade of leadership experience in home care services, having previously helped grow and manage one of Chicago’s largest home care companies. She was responsible for overseeing operations across five senior living communities—including Independent Living (IL), Assisted Living (AL), and Memory Care. Her background also includes leadership roles in financial services and commercial real estate development.

Laura Revis

Laura Reavis

Executive Director

Laura brings more than 15 years of leadership in the home care industry — all dedicated to the wellbeing of seniors and their families.  

Meet Laura

Laura brings over a decade of leadership experience in home care and senior services, having held key operational roles across both private home care and senior living environments. Most recently, she served as Vice President of Operations at Avid Health at Home, and prior to that spent nearly 12 years with Independence 4 Seniors Home Care—progressing from Scheduling Coordinator to Operations Manager to General Manager. She now serves as Executive Director at Open Arms Solutions, bringing deep expertise in day-to-day operations, team leadership, and care delivery.

Julie Kelly

Julie Kelly

Client Advocate

Julie brings a wealth of experience and a genuine passion for supporting seniors and their families. In her role as Client Advocate, Julie is a dedicated point of contact for our clients, ensuring their needs are met with the highest level of personalized care and attention.

Meet Julie

Julie brings a wealth of experience and a genuine passion for supporting seniors and their families. In her role as Client Advocate, Julie is a dedicated point of contact for our clients, ensuring their needs are met with the highest level of personalized care and attention. She works closely with families to understand their unique situations, helps navigate resources and advocates for the best possible in-home care solutions.

Julie’s deep understanding of the challenges families face when seeking senior care, combined with her compassionate approach, makes her an invaluable addition to Concierge Care.

Amanda Puls

Amanda Puls, BSN, RN

senior director of communities and operations

Amanda’s passion lies in helping seniors with the journey of aging and navigating the physical and emotional health of the family system. She is also passionate about her two boys, spending time with them as they grow up.

Meet Amanda

Amanda’s passion lies in helping seniors with the journey of aging and navigating the physical & emotional health of the family system. She is also passionate about her two boys, spending time with them as they grow up.

Amanda Puls

Supriya Rajaraman

director of finance

Supriya brings over 14 years of experience in Finance and Accounting, with a strong background in budgeting, forecasting, P&L management, revenue recognition, external audits, KPI development and account planning.

Meet Supriya

Supriya brings over 14 years of experience in Finance and Accounting, with a strong background in budgeting, forecasting, P&L management, revenue recognition, external audits, KPI development and account planning.

She’s actively engaged in community initiatives, with a particular passion for education, women’s empowerment, and children’s causes.

Get theHelp Your Loved Ones Deserve

OurCare Coordination and OperationsTeams

Coordinating care and supporting families.

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Megan enjoys listening and learning about her clients and families. Outside of work she enjoys spending time with her two young children, husband and dog Archie.

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Toya's senior care journey began as an Open Arms Caregiver many years ago. In her current role, she continues to take care of every client and puts a smile on their face each day. When she isn't working she enjoys spending time with her daughter and relaxing.

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Britta has always been an advocate—supporting seniors and children with special needs—and is passionate about helping others live happy, healthy lives; outside of work, she enjoys the outdoors, reading, and spending time with her husband, three teenage children and dog.

Megan Duprey

client experience manager

Toya Sprott

Senior Living Care Coordinator

 

Britta Woods

Community Manager

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Nick leads marketing and strategic initiatives for Open Arms Solutions and Franciscan Care Solutions, ensuring growth and consistency across multiple locations and service lines.

Nick helps develop and maintain the systems and processes that keep teams aligned and operations running efficiently. He also works to strengthen community relationships and ensure a seamless experience for families, employees, and our partners.

Nick Soto

Marketing and Client Experience Manager

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Mike specializes in guiding seniors and their families through the critical transitions. He works closely with discharge planners, physicians, case managers, and families to ensure continuity of care, reducing readmissions to hospitals and providing dependable support during vulnerable moments. He lives in Chicago with his wife Ashtin and their two sons.

Mike Synder

Transitional Care Manager

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Yannelli began her career as a Caregiver with Open Arms before advancing to a Care Coordinator. Outside of work, she enjoys spending time outside with her two young adult children.

Yanneli Toledo

Senior Living Care Coordinator

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Christina is passionate about home health as well as clear and compassionate communication. She is a collaborative team player dedicated to supporting quality care, lover of dogs and go White Sox!

christina ottun

call & communications Manager

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A passionate home care manager with over 7 years of experience helping seniors. She understands that trusted care is about more than just tasks. It is about compassion, safety, and dignity. Devin specializes in creating customized care plans and ensuring families feel supported every step of the way.

devin bakko

community Manager

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With a background in care coordination and personal experience as a caregiver for her great-grandmother, Hanah’s goal is to empower and support clients, families and caregivers as they navigate changing care needs.

hanah sebek

senior living care coordinator

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Kiarra began her caregiving career in 2019 and became a CNA in 2020 in honor of her grandfather who had Alzheimer’s disease. After seven years of dedicated service, she has been promoted to Care Coordinator with FCS. She is passionate about supporting seniors and finds great fulfillment in making a difference in others’ lives.

kiarra connor-ortiz

senior living care coordinator

OurPhysicians and AdvisorsTeam

Guided by physicians and advisors.

DR. KEN BREGER

DR. KEN BREGER

CHIEF MEDICAL OFFICER

Meet Dr. Breger

Dr. Ken Breger is a Board-Certified Internal Medicine physician with over 25 years of experience caring for patients throughout Greater Chicago.

A dedicated advocate for older adult care, Dr. Breger has held faculty appointments at the NorthShore University HealthSystem and the University of Chicago Pritzker School of Medicine. His deep commitment to senior wellness is reflected in the home care brand he has thoughtfully built and led.

Throughout his career, Dr. Breger has served in leadership roles across a range of health care settings, including rehabilitation facilities, nursing homes, hospice organizations and home health agencies.

DR. JIM DAN

DR. JIM DAN

ADVISOR

Meet Dr. Dan

Dr. Jim Dan is a physician executive whose clinical and administrative leadership spans four decades and mirrors the evolution of health care.

From his early beginnings in a small private practice to a large multi-specialty group model to an operative P&L; responsibility for a $1 billion revenue physician and ambulatory division in an integrated health care system, Dr. Dan has demonstrated success in safety, health outcomes, service, leadership, physician governance and financial performance.

He currently sits on the Board of Directors for Ambulatory Anesthesia Care. His past Board of Directors positions include Beacon Medical Group Board and Senior Helpers.

CRAIG REIFF

CRAIG REIFF

ADVISOR

Meet Craig

With over 30 years of experience in healthcare, including medical device development and manufacturing, post acute provider services for seniors, physician services and Medicare and Medicaid managed care insurance companies, Craig is a principal in Post Acute Network Solutions.

Craig was previously CEO of Home Physicians, a Chicago-based healthcare service business that provides home-based primary care and podiatry physician services for over 15,000 Medicare patients in Chicago and Baltimore. In addition Craig has held sales, marketing, management and leadership positions with American Hospital Supply Corporation, Baxter Healthcare, Allegiance Healthcare and Cardinal Health.

His knowledge of the post-acute continuum of care, provider relations and in-home care helps guide Open Arms Solutions business development and operational initiatives.

JIM WONG

JIM WONG

ADVISOR

Meet Jim

In 2018 my family received devastating news: my mom was diagnosed with Dementia (Alzheimer’s). In a matter of weeks, my family and my life changed dramatically. My life had a new purpose.

That purpose drives me as partner and advisor for Open Arms Solutions. Through caring for my mom, I’ve seen firsthand the importance of having trusted and quality care. The positive impact that caregivers have on my mom’s life continues to amaze me. They impact my family every hour of the day. And we’re beyond thankful for them.

Since my mom’s diagnosis, I’ve dedicated my personal time to Dementia and Alzheimer’s foundations. I serve as a board member of the Alzheimer’s Association Illinois Chapter, am the co-chair of Alzheimer’s Reason For Hope Luncheon, and am a board member of Friends of Alzheimer’s Chicago.

It remains a privilege to help care for my mother the way she always helped us her whole life. And it’s always a privilege to help your family with care from Open Arms Solutions.

Get theHelp Your Loved Ones Deserve

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Let Open Arms Solutions transform the later years of life into the golden years of life

Have peace of mind knowing your loved one is safe, happy, and well-cared for at home.

Enjoy quality time with your loved one, free from the strain of caregiving responsibilities.

Watch your loved one thrive, maintaining their independence and dignity in their own home.

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Our Service Areas

Cook county, Lake county, DuPage county, McHenry county, Kane county, Will county, Arlington Heights, Bannockburn, Buffalo Grove, Deerfield, Des Plaines, Evanston, Fort Sheridan, Gages Lake, Glencoe, Glenview, Golf, Grayslake, Gurnee, Highland Park, Highwood, Indian Creek, Kenilworth, Lake Bluff, Lake Forest, Libertyville, Lincolnshire, Lincolnwood, Mettawa, Morton Grove, Mount Prospect, Mundelein (border), Niles, North Chicago, Northbrook, Northfield, Park City, Park Ridge, Prospect Heights, Riverwoods, Rolling Meadows, Rosemont (border), Skokie, Techny, Vernon Hills, Waukegan, Wheeling, Wildwood (border), Wilmette, Winnetka, Chicago Metro